This policy document shows how we take care to ensure that your privacy and personal data is safe in our care, you can be confident purchasing and enjoying our music and merchandise from us via our website and through our partners.
What this policy covers.
The Tru Thoughts website (www.tru-thoughts.co.uk) and any associated applications are operated by Tru Thoughts Ltd, a company registered in England and Wales (Company Registration No. 04184872)
Tru Thoughts Music Limited
Unit 8 Level 5 North,
New England House,
New England Street
East Sussex, UK
This policy explains how we may use information we may collect about you, as well as your rights to access any personal information we hold about you. Please read this policy, together with our Terms and Conditions carefully, as when you access our website or its associated applications, you confirm to have understood and agreed to them.
What personal information we collect about you.
We may collect information about you when you:
Depending on how you use our services the type of information we collect may include:
This list is only indicative and other personal information may be collected from time to time.
Important! We do not store your payment details.
Why we need to use your data
Collecting your personal information helps us to better understand how we can best bring you the music and services that you want.
We only collect the information necessary for us to bring you our music, merchandise and other services. We use your information to:
Your preferences and feedback
When you place an order with us or simply visit our website you can register (opt-in) to receive marketing emails from us by entering your preferred email address and checking the relevant tick box on the checkout or the registration form.
If you later choose to unsubscribe (opt-out) from our mailing list you can simply follow the link on one of our emails, or navigate to the correct page on the site and follow the instructions.
It is important for us to know your opinion about our website, music and other services; we love to hear your views, which help us to improve.
From time to time we may contact you to canvas your opinions, but we will only do this if you are already opted-in to receive our marketing communications.
If you are not opted in to marketing communications we will only contact you with transactional or service information.
Cookies are small text files containing information which is downloaded to your personal device when you visit a website and helps you and your device interact more efficiently with the websites you visit.
There are 3 main types of cookie, session cookies that expire once you leave a web site only collecting data about that visit, temporary cookies which expire after a short, set period of time and permanent cookies that persist for a longer period of time but no longer than 90 days.
On our website we use session and permanent cookies to improve the service that we provide to you.
The Cookies we use include those provided by Google and Facebook and help to understand how you use services provided by those companies to find our website
If you wish, you can use the personal data and privacy settings in your chosen browser to remove cookies, or to also manage how your device handles cookies and what information they collect.